Mi Support is designed to provide peace of mind. This service ensures that your investments support your business and provide a consistent and engaging environment that will continually meet your business needs.
Our Mi Support Assurance enhanced aftercare warranty can be added to any brand of hardware, from 1-5 years cover. Rather than relying on a manufacturers standard warranty, our service can issue a replacement part, product, or entire system with complete engineering support. Any replacement required is dispatched next working day from our service centres.
Managed Collaboration Services
Mi Support Managed Collaboration Services provides a full complement of management and support services for the technology in your room or system that ensures day-to-day technology outcomes are met for an increasingly business critical tool. This service consists of the following five Service Modules; Fault Management, Proactive Monitoring, Systems Administration Service Reporting and Concierge services.